Who we are
Our website address is: https://xhdsofa.com
Company Name: Jam Hang Daat Co.,LTD
Company Address: 1502A HORIZON SEA 33 HUNG TO RD KWUN TONG HONG KONG
Contact Email: support@xhdsofa.com
Contact Phone: +852 56085673
What personal data we collect and why we collect it
1. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized hash string generated from your email address may be sent to Gravatar service to verify your avatar. You can view Gravatar privacy policy at https://automattic.com/privacy/. Once your comment is approved, your public avatar will display alongside your comment.
2. Media
If you upload furniture photos, product images to our website, please avoid files with EXIF GPS location data embedded. Any visitor can download images and extract location metadata if present.
3. Contact & Wholesale Inquiry Forms
When you submit contact form, wholesale quotation form or custom sofa customization form, we collect your name, email address, company name, phone number, country and demand information (sofa type, order quantity, budget) only to reply your inquiry and provide furniture quotation service. We will never sell your business information to third parties.
4. Cookies
- Comment cookies: If you leave a comment, we offer to save your name, email, website via cookies for 1 year, to avoid refilling information next time you comment.
- Login cookies: Visiting admin login page will create temporary cookie to detect cookie support (no personal data stored). After logging in, two groups of cookies will be saved: login cookies (valid 2 days) & display preference cookies (valid 1 year). If you tick “Remember Me”, login status lasts 2 weeks; logging out clears login cookies.
- Editor cookie: After editing furniture product/article page, a 1-day cookie will record post ID without private information.
5. Embedded content from other websites
Pages on our site may contain embedded images, video, catalog links from third-party platforms (image storage, social media, furniture design sites). These external sites may collect your browsing data, deploy cookies and track interactions if you log into their accounts. We have no control over third-party website data policies.
6. Analytics
We use lightweight website traffic analytics tools to count page views, popular sofa product browsing data, visitor region distribution. All analytics data is anonymized and cannot identify single individual users.
Who we share your data with
- Spam filtering service: Visitor comments will be scanned by automatic anti-spam tool to block malicious spam messages.
- Logistics & After-sales support: Only when you place official orders with us, we will share your delivery address and contact info with designated freight forwarders for furniture shipment arrangement.
- We will never sell, rent or trade your personal/business contact information to advertising, marketing or unrelated third-party companies under any circumstances.
How long we retain your data
- Comments & inquiry messages: Saved permanently to quickly reply repeat consultation and identify regular wholesale clients.
- Registered customer accounts: If you register an account on our store, we store your name, contact, shipping address, order history in your profile. You can view, edit or delete all personal data anytime except fixed username. Site administrators can also access and adjust your information.
- Expired order data: After 5 years from order completion, we will anonymize or archive customer order records in accordance with international trade compliance requirements.
What rights you have over your data
If you have registered an account, submitted inquiry forms or left comments on our website, you have the right to:
- Request an exported file containing all personal/business data we stored of you;
- Request full deletion of all your personal information from our server. Exceptions: Data we must reserve for tax, customs, legal compliance and site security will not be erased upon deletion request.
Where we send your data
Visitor comment content will be sent to automatic global spam detection service for filtering. For overseas furniture orders, your delivery information will only be sent to cooperative cross-border logistics providers.
Your contact information
Company: Jam Hang Daat Co.,LTD
Address: 1502A HORIZON SEA 33 HUNG TO RD KWUN TONG HONG KONG
Business Email: support@xhdsofa.com
Phone: +852 56085673
Additional information
How we protect your data
Our website adopts SSL HTTPS encryption for all form submission, customer login and order page transmission. Server database is equipped with regular automatic backup and access permission restriction to prevent data leakage, theft or tampering.
Data breach procedures
If any personal data leakage accident occurs, we will notify all affected users via registered email within 72 hours, and take technical isolation, password reset and other remedial measures immediately, while retaining accident records for compliance inspection.
Third parties we receive data from
We do not actively collect user data from external third-party platforms. All personal information is voluntarily submitted by visitors via our official inquiry, registration and comment forms.
Automated decision-making & user profiling
We do not deploy automatic user portrait, scoring or fully automated order judgment systems. All quotation, order review work is completed by manual customer service staff.
Industry regulatory disclosure requirements
This privacy policy complies with GDPR (EU), CCPA (California) and Hong Kong personal data protection regulations for cross-border furniture e-commerce business. automated spam detection service.